Now if I was you, the first question I would be asking is why? Well that’s exactly what I also asked Google and to date (10 days later) I have not had any sort of answer.

Google Adwords have told me that I have broken some unforgivable rule but I really do not know what.  Since learning of this we have:

• audited all our websites

• talked with Hostgater to see if any nasties had been put on there that we weren’t aware of

• talked with our email service to make sure we are receiving all messages
• contacted a number of people in the business including the adwords expert Mike Rhodes
• read other people’s stories who have had the same thing happen to them -and there seems to be a few
• reread Googles rules and regulations to see if we could identify any rule we may have unknowingly broken – and couldn’t identify anything

And at the moment we are no further advanced on why this has happened to us and how to fix it.

As you can imagine this is time costly.

The thing that I am really having trouble with is that Google Adwords is telling me that I have not acted ethically (my interpretation).  My whole professional life has been governed by the ethics of caring for others so I not only see this banning by Google as a very large threat to my business but also to my reputation.

I am an optimist and definitely believe that when one door closes another opens. We’ll just have to work out other ways of driving traffic and certainly people are telling me not to worry about this as there are other ways to do it.

I think though I’ll give it a few more tries appealing to Google as I really want to believe in the good Corporate culture and spirit that we hear so much about today. I will choose to believe it is alive and well

I’m really needing some support, advice and information with regards to this one so please leave your comments about anything you feel would be helpful to me and others like me in this difficult situation.

My advice for my readers – check your websites against the Google Adwords regulations. Obviously, this has not been enough to save me a lot of confusion and distress but I really hope that it will be for you

Until next time

Julie